Everything you need to know about ordering, shipping, and what to expect from a handcrafted 5-Moons edition.

Frequently Asked Questions

What is the return policy?

Due to the handcrafted nature of each piece, all sales are final.

We do not accept returns or exchanges unless an item arrives significantly damaged in a way that affects its usability. If this occurs, please contact us within 48 hours of delivery at support@5-Moons.com with clear photos, and we will review your case with care.

How long does shipping take?

All 5-Moons editions are handcrafted individually. Orders are typically processed and shipped within 4–12 weeks from the date of purchase, unless otherwise stated.

Because materials and books are sourced in small batches, occasional delays may occur based on availability. Once your order ships, you will receive confirmation and any available tracking information.

5-Moons is not responsible for delays caused by shipping carriers or circumstances outside of our control. Customers are responsible for providing the correct shipping address at checkout.

At this time, 5-Moons ships within the United States only.

Questions about your order can be sent to support@5-moons.com.

What should I expect from a handmade 5-Moons edition?

Every book is made by hand as part of a one-person process. Because of this, minor imperfections may be present. These are not defects, but part of the character of handmade work.

Additionally, 5-Moons is not responsible for:

  • imperfections or damage that occur before the book reaches us
  • any slight blemishes present in the original book itself

Unless explicitly stated, 5-Moons is not affiliated with any author, publisher, or artist. All original work, writing, and artwork belong fully to their respective creators, and all credit remains with them.

5-Moons is an independent creative effort. We hold deep respect for the original authors, publishers, and artists whose works we source. Our intention is solely to present these texts in a renewed, carefully crafted form — never to replace or diminish the original work.

All liability-related decisions remain the final determination of 5-Moons.

Does 5-Moons accept custom orders?

Yes. 5-Moons accepts a limited number of custom orders for collectors looking to have a book handcrafted for their library.

Custom work ranges from simple hardback conversions to fully personalized editions. Because each book is made by hand, availability is limited and timelines vary depending on the project.

To inquire about a custom order, please contact 5-Moons at support@5-moons.com.

Is local pickup available in Metro Detroit?

Yes. Local pickup is available in the Metro Detroit area. If you would like to arrange pickup, please contact 5-Moons by DM or email before placing your order.